Shipping policy

Shipping Policy

Last updated: September 10, 2026

Order processing

In-stock orders are typically processed within 2–3 business days after order confirmation, excluding weekends and holidays. Processing time is the time required to prepare an order before carrier pickup and is separate from carrier transit time.

First Run grips are now in stock. Orders containing grips and ferrules follow the standard processing time above.

Previously placed preorders

Unshipped preorders may be canceled for a full refund by emailing orders@foundrynorthgolf.com with the order number.

If we learn that we cannot ship within the stated time, we will contact affected customers with a revised shipping date and the option to accept the delay or cancel the unshipped order for a full refund.

Shipping destinations and rates

Available shipping destinations, services, rates, and estimated carrier transit times are displayed at checkout. An address that is not accepted at checkout is not currently within our supported shipping area.

Tracking

When tracking is available, a shipping-confirmation email will be sent to the email address used at checkout. Tracking may take time to update after carrier pickup.

Address changes

Email orders@foundrynorthgolf.com immediately if a shipping address needs to be corrected. We cannot guarantee changes after an order has entered fulfillment. Customers are responsible for additional costs caused by an incorrect or incomplete address unless the error was made by Foundry North Golf.

Delays, loss, and damage

Carrier transit estimates are not guaranteed delivery dates. If tracking shows unusual delay, loss, or damage, email orders@foundrynorthgolf.com with the order number. We will work with the carrier and provide the remedy required by the circumstances and applicable law.